Contact Info



1. Introduction

Gotidy values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website and services. By accessing our platform, you agree to the terms of this Privacy Policy.


2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details.

Service Information: Details about the services you request or provide, including dates, times, and locations.


3. How We Use Your Information

We use your information for the following purposes:

To Provide Services: Facilitating the connection between Customers and Cleaners, and processing bookings.

To Improve Our Platform: Analyzing usage data to enhance user experience and improve our services.

To Communicate with You: Sending notifications, updates, and promotional materials.

To Ensure Security: Protecting against fraud and other illegal activities.


4. Disclosure of Your Information

We may share your information with:

Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, and customer service.

Cleaners: Personal information necessary for providing cleaning services, such as your name, contact details, and service location.

Legal Authorities: When required by law or to protect the rights, property, or safety of Gotidy, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.

Deletion: You can request the deletion of your personal information under certain circumstances.

Objection: You can object to the processing of your personal information in certain cases.

Withdrawal of Consent: If you have given consent for processing, you can withdraw it at any time.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.


8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party websites you visit.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our platform after any changes indicates your acceptance of the updated Privacy Policy.